Refund policy
30-Day Money-Back Guarantee
We're confident enough in this formula to back it simply. If you try FUZIION for 30 days and don't feel a difference, we'll refund you in full — no return shipment required, no restocking fee, no fine print.
To be eligible:
- Your refund request must be made within 30 days of the delivery date shown on your order confirmation.
- The order must have been purchased directly from getfuziion.com.
- One refund per customer, per household, under this guarantee.
You do not need to send the jar back, opened or unopened. There is no requirement to retain original packaging, and no restocking or handling fee will be deducted from your refund.
How to Request a Refund
Email us at with your order number and the email address used at checkout. Let us know it didn't work out for you — we don't require a reason, but we're always glad to hear feedback so we can keep improving the formula.
We'll confirm your refund within 2 business days of receiving your request. Once approved, refunds are issued to your original payment method and typically post within 5–10 business days, depending on your bank or card issuer's processing time. If more than 15 business days have passed since your refund was approved and you haven't seen it post, contact us at and we'll look into it right away.
Subscriptions
If you're on a FUZIION subscription, the 30-day guarantee applies to your first shipment. You can cancel your subscription at any time before your next billing date with no cancellation fee — email or manage your subscription directly from your account dashboard. Canceling stops all future charges; it does not automatically trigger a refund on jars already delivered unless you're requesting a refund under the 30-day guarantee above.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or isn't what you ordered, contact us at within 30 days of delivery with a photo of the issue. We'll send a replacement or issue a refund at no cost to you — this is separate from, and in addition to, the satisfaction guarantee above.
Order Cancellations
If you need to cancel an order before it ships, email us as soon as possible at . We can typically cancel orders that haven't yet been processed for shipping; once an order has shipped, the 30-day guarantee above applies instead.
Exceptions
- Refunds under this guarantee are limited to one per customer/household. Repeated purchase-and-refund patterns may be reviewed and declined at our discretion.
- Gift cards, if offered, are non-refundable.
- Promotional or free-with-purchase items may be excluded from refund value if a partial order is refunded; contact us and we'll walk you through your specific order.
Contact Us
Questions about this policy, your order, or a refund request: . We aim to respond within 1–2 business days.
FUZIION LLC
5050 E University Dr Ste 105 #368, Mesa AZ 85205, United States
Dietary Supplement Disclaimer
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before use, especially if you are pregnant, nursing, taking medication, or have a pre-existing medical condition. Discontinue use and consult your doctor if any adverse reaction occurs. Keep out of reach of children. Individual results may vary.